Reference

Open Your Privacy Policy View

vw108 login Privacy Policy explains how we collect, use and protect the details connected with your account, device and wallet activity.

Account dataWallet recordsDevice choicesPolicy requests
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vw108 login Open Your Privacy Policy View
CONTACT PATHS

Reach Help For Privacy Requests

A clear contact route matters when a privacy question affects your account or wallet history.

Account help Use the account help path for questions about the personal details connected with your profile. Include your verified phone number and request type, but never send your password or a complete wallet security code.
Payment records For DANA, OVO, GoPay or QRIS privacy questions, mention the transaction reference and date. We can use that narrow detail to locate a receipt or status record without requesting unrelated account material.
Login data If a mobile browser session creates an access concern, tell us the device type, approximate session time and account phone number. This gives our team a practical route for checking unusual activity.
HANDLING DETAILS

Check Security Before Account Access

We handle Privacy Policy requests through the same account path used for phone verification and payment-status checks.

Collected account details

We may collect your phone number, verification result and account activity needed to connect you with your profile. These details help us confirm that a privacy request comes from the person connected with the account.

Device and session signals

Browser type, device category, session time and access events can help us identify unusual sign-ins. We use these signals for account protection and troubleshooting, not as a substitute for your phone verification.

Cookies and storage

Cookies or similar browser storage may remember session choices and basic access settings. You can manage browser storage through your device settings, although clearing it may require phone verification again.

Wallet references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references may be retained with status details. We use these records to reconcile a payment question, receipt or account request.

Retention approach

We retain account and transaction records for the period needed for security, service administration, legal duties or a payment dispute. When a record is no longer needed, our handling follows the applicable retention process.

Changes and requests

You can ask us to correct account details, explain a data use, or request deletion where local law permits. Start through account help and describe the specific record you want us to check.

Ask What Privacy Policy Covers

These Privacy Policy answers address the account, device and wallet questions we expect from an Indonesian customer before account creation. Each answer points you toward a practical step, from phone verification to a focused request through account help. If your situation is not listed, send the relevant account or payment reference without sharing your password.

It covers account details, phone verification, device and session signals, cookies, payment references and requests made through account help. It also explains how we use those records for access, security, status checks, dispute handling and other purposes permitted by applicable law.

Phone verification helps us connect a request with the correct account before we discuss personal details. If you ask about a DANA receipt, QRIS status or profile correction, the verified phone number gives us a safer way to locate the relevant record.

Transaction references and status details for DANA or QRIS may be stored when needed to reconcile an account event or payment question. We use those references for the stated account purpose, and you can ask account help which record is being checked.

We may use device category, browser type, session time and access events to protect your account and investigate an unusual sign-in. On a mobile browser in Semarang or another Indonesian location, those signals are handled under the same Privacy Policy.

Yes. Use account help, identify the phone number linked to your profile and describe the incorrect field. We may request verification before making a change, because correcting the wrong account could affect wallet records or future access.

Send a focused deletion request through account help and identify the records involved. We assess it under applicable rules; some account, security or transaction records may need to remain for legal duties or a payment dispute where local law permits.

Start with the account help path and state that your request concerns data use, retention, correction or access. Add your verified phone number and a narrow reference, such as a QRIS receipt date, without sending your password or wallet security code.

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